Austin Property Management Blog

Rental Property Maintenance: How to Overcome Common Challenges

Grant Williams - Monday, April 28, 2025

Owning a rental property comes with its fair share of responsibilities, and maintenance is just one. But one could argue that maintenance is the most critical for landlords. Whether it is a leaking faucet or a major HVAC breakdown, keeping up with property maintenance plays a direct role in tenant satisfaction. Proper maintenance also contributes to overall property value and long-term profitability. But should landlords take a proactive or reactive approach? If you’re wondering how to stay ahead of maintenance issues without breaking the bank, here’s what you need to know.  

Key Takeaways from this Article: 

  • Proactive Maintenance is Key – Regular property upkeep helps prevent costly emergency repairs, ensures tenant satisfaction, and maintains property value. A proactive approach saves money in the long run compared to reactive maintenance. 

  • Budgeting for Maintenance Prevents Surprises – Setting aside 1-2% of the property’s value annually and maintaining a reserve fund helps landlords manage both routine and unexpected maintenance expenses effectively. 

  • Strong Relationships Streamline Repairs – Building relationships with reliable contractors and educating tenants on basic maintenance responsibilities can reduce costs, improve response times, and keep rental properties in top condition. 


Why Routine Rental Property Maintenance is Important

For successful landlords, property maintenance isn’t just about fixing things when they break. Instead, routine upkeep of major systems serves to protect your investment and keep your rental profitable. Neglected properties lead to unhappy tenants, costly emergency repairs, and sometimes even legal troubles.  

That is why routine property maintenance is so important for property owners and landlords. A neglected rental can quickly become a money pit without the proper proactive approach. Even seemingly small issues like a water stain on the ceiling or peeling paint can signal a larger problem and must be addressed immediately.  

On the tenant side, maintenance plays a huge role in satisfaction and in turn - retention. When a tenant feels like their concerns are taken seriously and handled quickly, they’re more likely to renew their lease. So while regular upkeep ensures you’re in compliance with local habitability regulations, it also means fewer vacancies and lower turnover costs.


Common Rental Property Maintenance Challenges 

 If you own a rental property, maintenance is inevitable and even experienced landlords run into challenges. Although there are many issues that can lead to deferred repairs, budget constraints is the most common. Not enough money set aside can make it tempting to put off repairs which only leads to more expensive bills later on.  

Setting aside a percentage of your rental income—at least 1-2% of the property’s value—helps to ensure you’re prepared for both routine upkeep and unexpected repairs.

Tenant-related maintenance issues can also be a headache. Unfortunately, not every tenant will report problems right away, which means even small issues can begin to escalate if left untreated. Meanwhile, others may unintentionally cause damage due to a lack of knowledge about basic upkeep. To help alieviate this common concern, provide tenants with a helpful guide for basic maintenance tasks around the house. This could include:

  • How to Reset a Breaker 

  • Tips for Unclogging a Drain or Toilet 

  • How to Change the HVAC Filter 


In addition, provide some guidelines on when and how to report maintenance issues. This ensures they have the correct contact information to report immediately if a problem arises.  

Other Rental Property Maintenance Challenges

Emergency Repairs – Certain repairs, such as a burst pipe or HVAC failure, require immediate attention. Therefore, having a network of trusted contractors you can rely on to respond in an emergency can make all the difference. It’s crucial for landlords to build relationships with reputable service providers ahead of time to secure priority service and avoid inflated emergency fees. Not only does this instill confidence from your tenants, it could potentially save your property if an emergency arises.  

Changing Regulations – Rental regulations and building standards evolve. So, keeping up with these changes through landlord associations or professional management services can help prevent unexpected surprises. I you fail to comply, it can lead to fines or even legal complications.  

Seasonal Maintenance – Weather-related upkeep is another significant factor rental owners must plan and prepare for. This is especially true in regions that experience extreme seasonal changes. Cold climates come with the risk of frozen pipes, while hot summers put significant stress on HVAC systems. A seasonal maintenance plan can help prevent major issues by addressing potential problems before they escalate. In addition, simple steps like clearing gutters before winter or servicing an air conditioning unit before peak summer can go a long way in preventing costly repairs.


Proactive vs. Reactive Rental Property Maintenance: What’s the Best Approach?

When budgets and time are tight, it’s easy to fall into the trap of waiting until something breaks before dealing with it. While you may save a little money in the short-term, adopting a reactive approach to rental property maintenance leads to larger, more expensive problems. Therefore, as experienced property managers in Austin, this is not a maintenance strategy we would recommend.  

On the other hand, taking a proactive approach means landlords can catch minor issues before they turn into major headaches. Utilizing seasonal inspections, you can check HVAC systems, plumbing, appliances, and roofing regularly to help ensure that everything remains in good condition. A practical tip many landlords find helpful is to schedule a dedicated “maintenance day” where multiple routine tasks are handled at once. This helps keep the property is great shape while reducing disruptions for tenants. 

To help plan for rental property maintenance costs, consider these tips –  

  • Follow the 1% Rule – Set aside 1% of the property’s value each year to help cover routine and unexpected maintenance expenses. 

  • Use the 50% Rule – In real estate investing, the “50% Rule” suggests rental property owners count of roughly half of their gross rental income to go toward operating expenses. In addition to maintenance, this also includes costs such as insurance, property taxes, and management fees.  

  • Establish a Maintenance Reserve – Setting aside a portion of rental income each month to contribute to a reserve fund ensures you’re not scrambling to cover unexpected costs if something goes wrong. 

How Relationships Can Impact Your Rental Maintenance

When it comes to proactive rental property maintenance, having a reliable team of contractors is just as important as having a solid budget and maintenance plan. By building relationships with vendors, you can secure quality work at a fair price. In some cases, landlords may be able to negotiate annual service and maintenance contracts to further keep costs down and vital systems in working order. When choosing reputable maintenance vendors, it’s always a good idea to check licensing and insurance. In addition, ask for references and take the time to set clear expectations regarding response times.  

Tenants also play a significant role in keeping a rental property in good condition. Educating them on basic maintenance responsibilities and setting clear upkeep expecations in the lease are key to establishing a solid landlord-tenant relationship.   

Need Help Managing Rental Property Maintenance?

As a busy landlord, keeping up with rental property maintenance can feel overwhelming. But luckily, you don’t have to do it alone. Partnering with a professional property management company offers peace of mind while they handle everything from routine maintenance to tenant screening. With the right professionals in place, you can protect your investment and ensure long-term profitability while keeping tenants happy! 

At Stone Oak Property Management, we specialize in keeping Austin rental properties operating at peak efficiency. Whether you need maintenance coordination, tenant placement, or full-service management, we’re here to help. Ready to simplify property maintenance? Contact us today to learn more about our expert property management services! 

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