Become a Vendor for Stone Oak Property Management
As a leading property management company in Austin, we are dedicated to providing outstanding service to our customers and our clients. We are always seeking licensed and insured vendors that showcase high standards, take pride in their work, communicate well, and charge competitively for their services.
To get started becoming a preferred vendor for Stone Oak, please review all the information below and follow the steps.
Step 1:
Review Stone Oak Management's Work Order Policy
1. For payment on completed work orders, vendors must provide complete information on their company. This includes contact information, payment information, and a W – 9. They must also provide a copy of current insurance coverage.
2. Any work order given to a vendor should be scheduled with resident within 48 hrs of its assignment. If it cannot be scheduled within that time, or completed within a week of scheduling, Vendor is to notify the property manager. Before and after photos may occasionally be requested for jobs on occasion
3. Vendor will not discuss work being completed or findings with tenants, but rather direct tenants back to Stone Oak Management if there are questions.
4. The invoice for completed work orders must be turned in within 45 Days of assignment or it will not be paid.
5. Vendor invoices must include:
- Our associated work order #
- Vendor invoice #
- Work performed
- Address where work was completed
- Any warranty information if applicable
6. Invoices can be turned in using the following: (options with * will delay processing by 2-3 business days from receipt)
- Email - attach invoice with any notes on it and pics as a reply to the original email request for that job
- Secure link (online shows all your jobs) - submit invoice details, notes, upload pics, and update status of job
7. Invoice payment selection is below. After submission and review we will process the invoices and pay them either by:
- credit card within 1-2 business days or,
- direct deposit paid on the 1st and 15th of each month on the following terms:
- Invoices received between the 10th – 24th, will be processed for payment on the 1st
- Invoices received between the 25th – 9th, will be processed for payment on the 15th.
- Payment times here are guidelines and may vary slightly due to weekends, holidays, etc. Direct deposit takes 1-2 business days from initiation.
Step 2: Fill Out The Form. A member of our team will review your submission and contact you directly.
